PRIVACY POLICY

Last Updated: 24th February, 2026

This Privacy Policy explains how Murshid ("Platform", "we", "us", "our") collects, uses, stores, and protects information when you use the learning platform.

By using the Platform, you consent to the practices described in this Policy.

1. Purpose of the Platform

Murshid is an educational assessment and learning assistance platform that provides practice quizzes, performance analysis, and study recommendations.

We collect only the information necessary to provide learning functionality and improve academic assistance.

2. Information We Collect

A. Account Information

When registering, we may collect:

  • Name
  • Username
  • Class/Grade
  • School (optional)
  • Parent/guardian contact (for minors, if provided)

We do not require government ID numbers or sensitive personal identifiers.

B. Learning & Performance Data

When using the Platform:

  • Quiz answers
  • Scores and attempts
  • Chapter progress
  • Weak/strong topic indicators
  • Time spent per question

This data is necessary to generate learning analytics.

C. Device & Technical Data

Automatically collected:

  • Browser type
  • Device type
  • Operating system
  • IP address (for security)
  • Usage logs

Used only for system reliability and misuse prevention.

3. Children's Privacy

The Platform is designed for students and may be used by minors under supervision of parents or schools.

We:

  • Do not knowingly collect unnecessary personal data from minors
  • Do not allow public profiles
  • Do not allow direct messaging between users
  • Do not display personal data publicly

Parents/guardians may request deletion of a child's data at any time.

4. How We Use the Data

We use collected information to:

  • Provide quizzes and assessments
  • Generate performance analytics
  • Identify learning gaps
  • Improve question difficulty accuracy
  • Maintain platform security
  • Prevent misuse

We do NOT use student data for advertising profiling.

5. AI Processing

The Platform may use automated systems to analyze answers and generate learning insights.

This processing:

  • Does not make legal or academic decisions
  • Does not replace teacher evaluation
  • Produces assistive recommendations only

6. Data Sharing

We do NOT sell or rent user data.

We may share limited data only with:

  • Schools linked to the student account (if enabled)
  • Hosting providers (secure infrastructure)
  • Legal authorities when required by law

All service providers are bound by confidentiality obligations.

7. Data Storage & Security

We implement reasonable safeguards including:

  • Encrypted connections (HTTPS)
  • Restricted database access
  • Server-level protection controls

No system can guarantee absolute security, but we follow industry-standard protections.

8. Data Retention

We retain data only as long as necessary for educational functionality.

Users may request:

  • Account deletion
  • Data correction
  • Removal of performance history

Deletion requests will be processed within a reasonable time.

9. User Rights

You may:

  • Access your stored information
  • Correct inaccurate information
  • Request deletion of your account
  • Withdraw consent by discontinuing use

Requests can be sent to the contact email below.

10. Third-Party Services

The Platform may rely on infrastructure providers (hosting, analytics, error monitoring). These providers process data only on our behalf and cannot use it independently.

We are not responsible for external websites linked from the Platform.

11. Changes to this Policy

We may update this Privacy Policy periodically. Continued use after updates means acceptance of the revised policy.

12. Contact

For privacy or data requests:

Email: murshidsmartguru@gmail.com

Address: 22, 1st Floor, Dr Puneeth Raj Kumar 100ft Road, 15th Cross Rd, JP Nagar 4th Phase, Bengaluru, Karnataka-560078

By using the Platform, you acknowledge that you have read this Privacy Policy.